{"xsrfToken":"f19e5d181853c60e30ed1b5760fb8771c5c06832_lout","branding":{"id":"2","key":"rcs","name":"Support Requests","portalBaseUrl":"/servicedesk/customer/portal/2"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Redbex service desk","sharedPortalName":"Redbex service desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Redbex service desk","sharedPortalName":"Redbex service desk","localeDisplayName":"English (United States)"},"sv-SE":{"localeDisplayName":"Swedish (Sweden)"},"en-UK":{"localeDisplayName":"English (UK)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#a32c2c","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/50687a16-6765-4149-812a-2ca30bf4a074/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTRlZTIyYy05NDRlLTQ1OWItOTA4Ny02OGQ4ODJjYTcyMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUwNjg3YTE2LTY3NjUtNDE0OS04MTJhLTJjYTMwYmY0YTA3NCI6WyJyZWFkIl19LCJleHAiOjE3MzY4NDM4MzYsIm5iZiI6MTczNjg0MzIzNn0.q3Yk8FSqBvorCd3R2YNwpZ3YEKCnFfos3KKy_SDNi7g&client=714ee22c-944e-459b-9087-68d882ca7216&height=300&mode=fit","bannerMediaApiFileId":"50687a16-6765-4149-812a-2ca30bf4a074","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"rcs","projectId":10600,"serviceDeskId":2,"name":"Support Requests","description":"<p>Welcome!</p>\n<p>You can use the search field below to search for knowledgebase articles and previous support requests that might already answer your question. <br> Please visit the <b><a href=\"http://www.redbex.com/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">http://www.redbex.com/support</a></b> for documentation and other support resources.</p>\n<p>If you cannot find what you are looking for free to create a new support request in one of the categories listed below.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","onlyPortal":true,"reqTypes":[{"id":"15","name":"General technical support","descriptionHtml":"<p>Please fill the fields below as good as you can. The more information you provide the quicker we can start working on your issue.</p>","callToAction":"General technical support","introHtml":"<p>Need help for working with Redbex? Select this to request assistance.</p>","icon":11506,"iconUrl":"https://redbex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11506","groups":[6],"key":""},{"id":"19","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Redbex is not behaving as you think it should, please report your problems here.</p>","icon":11510,"iconUrl":"https://redbex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11510","groups":[6],"key":""},{"id":"21","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where Redbex can do better? Provide your suggestions here.</p>","icon":11532,"iconUrl":"https://redbex.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11532","groups":[6],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[15,19,21]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"RCS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (UK)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MTRlZTIyYy05NDRlLTQ1OWItOTA4Ny02OGQ4ODJjYTcyMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzY4NDQ0MzYsIm5iZiI6MTczNjg0MzIzNn0.5mJZTY3reytYxoV8TehLJ_zoMU9N8Ia50Q62TPm8k0s","targetCollection":"upload-project-10600","endpointUrl":"https://api.media.atlassian.com","clientId":"714ee22c-944e-459b-9087-68d882ca7216","tokenDurationInMins":20}},"sharedPortal":{"name":"Redbex service desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}